Privacy Policy – SIMPONI App

1. Information We Collect

• User Information: Name, email address, department, and user ID used for login and features.
• Report Data: Text, image, and voice reports submitted through the app.
• Device Information: Device model, operating system version, and IP address for analytics and crash reporting.

2. How We Use Your Information

• To authenticate users and manage their accounts.
• To allow users to submit, view, and manage reports.
• To improve the performance, functionality, and security of the app.

3. Sharing of Information

We do not sell or rent your personal data. Your information may only be shared with:

• Authorized personnel to process reports within the organization.
• Third-party services such as Firebase (Authentication, Firestore, and Storage).
• Government or legal authorities if legally required.

4. Data Security

We use secure connections and encryption where applicable to protect your information. Access to your data is restricted to authorized personnel only.

5. Children’s Privacy

This application is not intended for children under the age of 13. We do not knowingly collect personal information from children.

6. Changes to This Policy

This privacy policy may be updated from time to time. We encourage users to review it periodically for any changes.

7. Contact

For questions about this privacy policy or how we handle your data, contact:

📧 Email: itdev.jabung@petrochina.co.id

8. Request Account or Data Deletion

Users may request the deletion of their account and associated data by sending an email to:

📧 bingki.parmaza@gmail.com

We will process the request within 5–7 business days.

What Will Be Deleted:

• Your user profile and authentication data.
• All reports you submitted (text, images, voice).

What May Be Retained:

Minimal logs (non-personal or anonymized) may be kept for up to 30 days to ensure system integrity or fulfill legal obligations.